Diagram showcasing five components of an integrated customer experience toolkit, involving digital and organizational elements.

This slide compares current customer experience metrics with future goals using bullet points and lists, divided by a central arrow indicating direction.

This slide features a column chart displaying the growth of consumer and small business CCB customers over a period from 2019 to 2022, with an 8% increase highlight. It also contains a list of key financial statistics with arrows indicating upward or downward trends, presented in a clear and professional manner.

Contains text descriptions and bullet points with a sidebar example of an Indian alcohol beverage manufacturer, a QR code, and percentage growth figures.

The slide provides demographic information and wealth distribution across customer life cycles, using column chart and a life cycle curve. It illustrates the number of affluent adults and their corresponding liquid wealth in tranches. The slide is clean, with contrasting colors for different data segments, primarily green and grey. Textual descriptions accompany each visual, providing context. The Quilter logo is visible in the corner.

Column chart on customer outreach and circular flow diagram for branch team roles. Muted colors with blue highlights.

A column chart with descending bars from left to right is featured, showing revenue over years. There's a large text block on the left and a circled section on the right highlighting key points in a red outline.

A two-part slide with a mix of blue bar graphs and green checkmarks detailing key factors in customer consideration and metrics of customer engagement and retention. It's a clean, balanced layout with accessible visuals and focused content.

The slide features a pie chart breaking down revenue by market sectors, with a list of specific client types.

The slide has a two-column layout with text on the left and a horizontal bar chart on the right. There is moderate text density.

The slide features a pie chart on the left depicting challenges faced by customers interacting with GBS centers, such as long response times and lack of self-service capabilities. On the right, a bar chart lists steps organizations are taking to improve customer experience.

This slide includes a column chart comparing various drivers of growth in contact centers across different years, with icons representing each driver.

The slide features a combination of a pie chart and speech bubbles showing the anticipated importance of customer feedback within companies, with percentages for each aspect.

This slide features various icons and column charts displaying effective methods for capturing customer feedback in contact centers, with percentage data for each method.

The slide features a bar chart and a column chart. The bar chart shows changes in the usage of substitutes after getting a subscription, and the column chart illustrates changes in spending habits among French customers after subscribing to services or products.

Bar chart and global comparison panel showcasing top strategic actions for customer loyalty and technology initiatives.

The slide is split into three sections: a pie chart on the left shows the percentage of primary bank customers, and two columns on the right list key satisfaction and engagement metrics. It utilizes a clean and straightforward design with minimal color use for emphasis.

The slide contains a column chart showing the importance of cost, revenue, and customer satisfaction in contact centers over time, with icons representing each factor.

Includes diagrams and bullet points describing the customer value delivery and collaboration in each phase of business model transformation.

The slide features a column chart comparing the reliance on Black Friday and Cyber Monday discounts across various age cohorts, with distinct colors for each group.

This slide contains a column chart with green and blue bars representing different maturity groups. Text on the right elaborates on the benefits of cyber initiatives.

Features a column chart with green and blue bars representing different maturity groups' views on cyber's importance to digital initiatives.

Column chart showing 42% 'Yes' and 58% 'No' for cyber fraud attempts; Pie chart comparing regions (APAC, EMEA, Americas) on cyber fraud attempts; bar charts for response methods

The slide has a white background with green and black text. It includes a column chart on the right showing different maturity groups' views on cyber importance.

The slide has a white background with green and blue text. It features a column chart displaying various percentages related to cyber impacts on business initiatives.

Light background with green accents, a bar chart on the left showing positive contributions of cyber initiatives, explanatory text on the right.

Light background with green accents, multiple bar charts comparing cyber maturity levels and their impact on business, with explanatory text in columns.

The slide features a dark background with large white and green text. It includes a section with a 38%, 41%, and 21% segment data representation in circular icons.

The slide includes a column chart with green and blue bars showing the implementation of cyber planning actions across different maturity groups.

The slide includes a bar chart and a pie chart, and text explaining cyber risks and survey results on payment fraud attempts frequency.

The slide has a white background with a column chart and bar chart on the right. The left side contains text explaining the significance of cyber risk takers.

The slide has a white background with two column charts on the right side. The left side contains text discussing successful breaches and the effectiveness of cyber champions.

The slide features a donut chart on the left side showing the top countries and industries represented in cyber champions. The right side contains explanatory text.

The slide features a column chart on the right side showing the value at stake if cyber risk takers perform like cyber champions. The left side contains detailed explanatory text.

A donut chart illustrating cyber risk management maturity levels among respondents, with detailed text explaining the practices of high-maturity organizations.

Light background with green accents, text divided into columns, a colorful column chart on the right displaying survey results on digital transformation initiatives.

Contains a column chart with green and blue bars representing strategies for engaging and developing cyber talent across different maturity groups.

Light background with green accents, text on the left, a table on the right detailing negative consequences of cyber incidents, and a large green percentage figure at the bottom.

Bar chart showing the total number of significant cyberattacks by country from 2006 to 2020, and a column chart comparing estimated losses from disasters in the US.

The slide has a white background with a column chart on the right side. The left side contains text emphasizing the importance of CISOs in business alignment.

Features a detailed network diagram depicting cybersecurity infrastructure and risk management with labeled nodes for various organizational elements.

This slide contains column charts and bullet points. Charts illustrate the growth in security data processed, application vulnerability scanning, and devices secured from 2019 to 2022. The color scheme is teal and dark blue, with each point accompanied by a relevant icon.

This slide uses a circular diagram to illustrate key focus areas in cybersecurity. Each segment is color-coded and labeled clearly, enhancing the slide's visual and informational clarity. The overall design is streamlined, with a focus on readability and immediate comprehension of the content.

The slide includes a ranked index chart and supporting text boxes, visually distinguishing between the least prepared threat types for organizations. The colors used are primarily black, grey, and red, enhancing the visual impact and readability of the data presented.

Dark background with green accents, text on the left, a column chart on the right showing survey data. The slide is moderately dense with multiple texts and visual elements.

This slide features a column chart and a bar chart. The layout is visually balanced, with ample white space around the charts.

The slide has a white background with a column chart on the right side. The left side contains text discussing the importance of aligning cybersecurity with business priorities.

Two graphs illustrate trends in Treasury yields and sector revenues. It is visually dense with both graphical and textual information.

Features a multi-line chart depicting responses on strategic intent for D&I, with specific focus differences by region and demographic, annotated for clarity.

Features stacked column charts comparing costs and incentives for DAC from 2022 to 2030.

Includes an area graph for DARTs, a column chart for margin loans, and a line graph for profit margins.

Column chart similar to the previous but specific to the DC Metro area, showing population counts and growth rates across different age segments, highlighted in green shades for clarity.

The slide contains a column chart and a line graph illustrating the DCF approach for fintechs, along with a lifecycle diagram of startups. The visual elements are dense and detailed, aimed at technical audiences. Complexity is advanced.

Column charts show the proportion of clients serviced with multiple non-lending products, emphasizing strategic client relationship management.

The slide contains a column chart comparing the length of technology use (2 years or less vs. 3+ years) for different technologies including DCRs, identity solutions, CMPs, etc.

Column chart on the right showing DCR challenges in percentages, with two quotes on the left from a VP, Publisher, and Product Lead, Brand.

The slide features a column chart displaying the 2022 DCR spend categories, ranging from <$200K to $750K+, with a quote discussing the high licensing costs and barriers to entry.

The slide presents a column chart comparing average 2022 costs by technology, including CDPs, identity solutions, DMPs, CMPs, and DCRs, with costs ranging from $376K to $437K.

The slide presents a column chart showing the number of employees involved in using/building DCRs, with categories ranging from none to 11+ employees, along with a quote from a C-suite executive.

The slide presents a bar chart listing key criteria for selecting third-party DCRs, such as confidentiality, privacy by design, availability of enrichment partners, etc.

The slide includes a bar chart showing various use cases for DCRs like data anonymization, privacy compliance, data cleaning, and transformation, with percentages for each.

The slide features a bar chart highlighting the underutilization of advanced measurement use cases like attribution, ROI/ROAS, media mix modeling, and predictive analysis among DCR users.

The slide presents a column chart showing DCR use by company type (total, agencies, brands, publishers). Each bar is divided into segments indicating usage status.

Slide presents multiple column charts with numerical ratings.

Bar charts displaying the increase in marketing spending on Diversity, Equity, and Inclusion (DE&I) across different company sizes and sectors, with annotations for top and bottom industry sectors.

The slide features multiple bar charts and a bar chart, detailing changes in DE&I spending by company size, sales, and economic sectors. Colors are red and grey.

The slide features multiple column charts comparing formal and informal DEI programs from 2016 to 2022. Categories include hiring, recruitment, mentorship, leadership development, promotion, and retention.

This slide offers a visual breakdown of four strategic approaches to enhancing DEI within organizations, represented through vibrant icons and a quadrant layout. Each section is clearly defined with headings and concise bullet points, paired with relevant imagery that complements the textual content.

The slide features a timeline detailing the evolution of a company's DEI strategy from 1981 to 2020, with key milestones and achievements noted. The timeline is visually represented as a growing plant, symbolizing development and progress.

This slide visually maps out how employee needs evolve over time, with specific focus on various career stages. It uses a timeline format, complemented by icons representing different workforce segments. The layout includes side texts and a central illustrative panel that details the changing priorities and expectations of employees at each career phase.

Features an individual making adjustments to machinery, symbolizing proactive engagement. Includes statistics about public DEI commitments and funding.

The slide includes a donut chart showing investors' review of DEI composition among managers. On the left, there is an image of two professionals reviewing documents. The donut chart uses orange and red shades to indicate responses.

The slide is divided into three main sections: Diversity, Equity, Inclusion, each represented with icons and color blocks. It includes bar charts and statistical data points highlighting various aspects of DEI implementation challenges and status across companies. The layout is structured with a mix of graphics and text to provide a clear visualization of the data.

Three-step process diagram for building DEI capability; text explaining steps and examples.

Describes DEI initiatives, including tying executive compensation to DEI goals and fostering an inclusive culture.

This slide contains statistical data, a pie chart, and icons to highlight the expectations of employees and job seekers regarding DEI in workplaces. It utilizes a clean layout with sections clearly differentiated by background colors and significant textual annotations.

The slide features a column chart showing the percentage of organizations that have changed their DEI hiring goals since 2021. The design is moderately dense with text and visuals.

The slide contains a column chart showing the percentage of organizations with formal DEI hiring goals. The layout is moderately dense with text and visual elements.

A column chart showing various hiring initiatives like new internal programs/training, new sources of candidates, and sourcing channels, with percentage values.

A column chart displaying the results of a survey where 85% of organizations changed their hiring practices to meet DEI goals, with "Yes" and "No" responses.

The slide features a horizontal bar chart and a pie chart. The bar chart displays data from 2016 to 2022 on human capital, diversity, and inclusion strategies. The pie chart shows the firm's DEI goals.

Text, percentage circles, and a table showing employee and employer views on DEI actions and their most important actions to improve diversity, equity, and inclusion.

The slide contains two column charts showing the impact of DEI policies on investment decisions and perceived progress in DEI. An image on the left depicts a group of professionals outdoors. The charts use shades of orange and red.

The slide is structured into three main sections with a focus on innovative solutions for addressing employee needs. It features flat design icons and graphics depicting various workplace scenarios, complemented by succinct bullet points. The design utilizes a green and blue color scheme that is both eye-catching and easy to follow, facilitating a clear understanding of the strategies discussed.

This slide is segmented into several parts, each depicting a different strategy for integrating DEI into business models to tap into new market opportunities. It features a mix of diagrams, icons, and bullet lists to present actionable insights in an organized and visually engaging manner. The color coding and layout facilitate easy navigation through the slide's content.

Contains column charts detailing the adoption of diversity and inclusion practices by high-growth companies.

Line charts show recruitment data by race from FY2018 to FY2020 for different racial groups, with additional observations.

Utilizes a dual-part layout contrasting traditional and modern approaches to DEI, with colorful icons and text blocks facilitating an easy comparison. Visual elements are organized to guide the viewer through a narrative flow from historical views to current business-focused strategies, highlighted by changes in background color and bold headings.

The slide features a central diagram surrounded by text, breaking down the strategic priorities and core agendas of Barclays' DEI strategy.

Six pie charts overlaid on a stylized background representing the Nordics, discussing readiness in various organizational aspects.

The slide contains a line chart showing DEX to CEX spot trade volume (%) and a column chart showing DEX volume in billions. It has a clear blue and white color scheme with icons representing key points on the right side, which include self-custody of funds, lower barrier for issuers, regulations, and investor access.

This slide features a series of column charts against a blue and white background, illustrating the steep growth projections for digital financial services in the Philippines across four categories: digital payments, digital lending, digital insurance, and digital wealth. The layout is clean, with each category distinctly separated and annotated to show the projected growth rate from 2021 to 2030.

This slide features a blue and red color scheme with four column charts, each representing a different aspect of digital financial services (DFS) growth in Thailand, specifically digital payments, digital lending, digital insurance, and digital wealth. Each chart shows the projected growth from 2021 to 2030 with labels and annotations. The layout is well-structured, displaying each sector's growth in a clear and distinguishable manner.

The slide features a three-part list comparing the progress of different DFS business models: pure-play fintechs, established financial services players, and digital banks. Each section has bullet points detailing strengths and weaknesses with corresponding symbols indicating their current state or trend.

Column chart with detailed analysis in the sidebar, highlighting the distribution of deals across the DFS sector.

A multi-segment column chart with a legend, representing the shift in private funding value across sectors in SEA.

This slide includes multiple stacked bar charts differentiated by color coding to represent various sectors within private funding. Text boxes provide context for the data, and there's a visual distinction between historical data and forecasts.

The slide presents a series of column charts with varying shades of blue indicating different sectors such as DFS, E-commerce, and Transport. Each chart corresponds to a year from 2019 to H1 2022 and includes percentages and the private funding value in billions. The layout is well-organized with a clear legend and is titled in large, bold font.

This slide is data-rich, displaying column charts with varying shades of blue to represent different elements within the digital financial services sector. A clear structure and alignment of the elements enable an intuitive understanding of the data trends presented.

This slide shows a series of column charts and line graphs related to digital financial services like payments, remittance, investment, insurance, and lending. The design employs a consistent blue color palette with percentages indicating growth rates (CAGR). The layout is clean, with each chart clearly labeled and easy to interpret.