Assesses the expansion of digital consumer bases in Singapore and their commitment to digital services, particularly e-commerce, reflecting consumer habits and preferences.

Analyzes the digital consumer penetration and growth in the Philippines. It also explores the reasons consumers prefer to continue using digital services, highlighting e-commerce adoption.

Captures the Philippines' notable increase in digital consumers who are likely to continue using internet services post-COVID-19.

Presents the demographic breakdown of a survey of over 16,000 digital consumers in Southeast Asia, giving insights into the regional digital consumer landscape.

Explains the integral role of short and medium videos in digital consumption, providing statistics on the average number of videos viewed each day by consumers, underscoring the importance for marketing strategies.

This slide outlines three core principles for digital transformation based on a global survey: Build a strong digital core, Boost innovation investment, and Balance tech debt. It emphasizes the importance of aligning digital efforts for competitive advantage in the era of AI-driven change.

This slide highlights the top digital initiatives prioritized by telcos for enhancing customer engagement, emphasizing the importance of a unified customer view and interactive customer support tools.

This slide covers the major sectors in the digital economy, indicating areas like e-commerce, payment systems, and health-tech among others.

Provides a three-step roadmap for achieving a digital factory: orchestration of systems, virtualization of processes, and closing the loop through data-driven continuous improvement.

The slide demonstrates the role of digital channels in client acquisition and growth in self-directed investing accounts, emphasizing the integrated banking and investing experience. It is useful for illustrating the digital engagement trend and its impact on client account growth and banking integration.

The slide discusses the shift towards digital engagement in wealth management, with a focus on future preferences for digital channels.

The slide highlights the digital savviness of Millennials, showing how they rely heavily on digital platforms for receiving information and purchasing luxury products. It presents data on the average hours spent online per week and the preference for digital channels over non-digital ones for luxury information.

The purpose of this slide is to present the growth in digital engagement, collaboration, and transactions across an enterprise. It demonstrates the company’s progress in adopting digital tools and enhancing client interaction, which is crucial for staying competitive in the digital age.

Highlights how an integrated suite of digital banking services enhances customer engagement. It's suitable for presenting digital strategy and customer experience improvements in financial services.

The slide highlights the areas where digitally fit internal audit functions excel, such as stakeholder engagement and services model, comparing Dynamics, Actives, and Beginners.

This slide presents the value derived from digital health solution adoption in SEA, emphasizing better patient care and new revenue streams.

This slide details the adoption rates of digital health solutions in Southeast Asia hospitals, comparing public and private sector implementation.

The slide details the adoption rates of digital health solutions in SEA hospitals, comparing public and private sectors and indicating current use, trials, and interest levels. Highlights the leading solutions and their comparative status against China and India.

The slide emphasizes the expected benefits of digital health solutions in hospitals worldwide, highlighting increases in staff efficiency, patient satisfaction, and the shift away from focusing solely on reducing medical errors.

The slide presents the various benefits hospitals in SEA perceive from adopting digital health solutions, such as better patient care and new revenue streams. It compares these perceptions across different countries, highlighting key trends and changes from 2022.

The slide shows how commercial banks currently and expect to derive value from service providers, highlighting a shift from functional to ecosystem transformation over two years to enhance digital experience.

The slide identifies the evolving priorities of commercial banks, showing a projected shift in focus from basic functional digital transformation to ecosystem and enterprise transformations. It compares current vs future value expectations from service providers, and outlines characteristics like AI, advanced analytics, and business model integration.

This slide outlines the key digital topics that telcos plan to invest in, with digital customer engagement and next-generation sales and marketing being the top priorities.

This slide presents the growing trend of digital investments in Indonesia, illustrating a doubling of investment in 2020.

The slide outlines telcos' focus on next-gen sales and marketing initiatives, including digital purchase journeys, market intelligence, and lead generation.

This slide highlights the shift in marketing strategies among brands towards digital marketing, particularly emphasizing the significant investment in WeChat as a key platform for engagement.

The slide outlines a framework to categorize firms into three stages of digital maturity based on digital transformation progress and ROI.

The slide points out that firms, despite investing in digital onboarding, are falling short in certain areas, with a focus on the percentage of firms digitizing various processes now and in two years.

Provides an overview of digital adoption in different luxury sectors, highlighting the leading role of personal luxury goods and the potential for growth in others.

Focuses on the technological readiness of digital merchants in the Philippines and their anticipated adoption of digital platforms and financial services in the future.